Terms and Conditions of Sale

Last updated: March 23, 2026

These Terms and Conditions of Sale (the “Terms of Sale”) govern the purchase of products from maralto.store (the “Website”) and apply to all orders placed with Maralto (“Maralto”, “we”, “us”, or “our”).

By placing an order through the Website, you agree to be bound by these Terms of Sale.

1 Overview

1.1 Scope

These Terms of Sale define the conditions under which products are offered for sale, ordered, processed, and delivered by Maralto. They also set out your rights and obligations as a purchaser.

1.2 Relationship to other policies

These Terms of Sale should be read together with our Terms of Use and Privacy Policy.

In the event of any conflict, these Terms of Sale shall govern matters relating to transactions and purchases.

1.3 Modifications

Maralto may update these Terms of Sale from time to time. The version in effect at the time of your order will apply to that order, unless otherwise required by law.

2 Products

2.1 Product presentation

We make reasonable efforts to ensure that product descriptions, images, and specifications are accurate.

However, variations may occur due to differences in display settings, lighting conditions, and production processes. Such variations do not constitute defects.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without notice.

3 Orders

3.1 Order placement

An order is considered an offer to purchase products subject to these Terms of Sale.

3.2 Order acceptance

All orders are subject to acceptance. Maralto reserves the right to refuse, cancel, or limit any order at its discretion, including in cases of suspected fraud, pricing errors, product unavailability, or payment issues.

3.3 Order confirmation

You will receive an order confirmation email after placing an order. This confirmation does not constitute acceptance of the order, but acknowledges receipt of your request.

4 Pricing and Payment

4.1 Pricing

Prices are displayed on the Website and may be subject to change at any time without notice.

In the event of a pricing or product information error, Maralto reserves the right to correct the error and cancel or refuse any affected orders.

4.2 Payment

Payment must be made at the time of purchase using the payment methods made available on the Website.

By submitting payment information, you represent that you are authorized to use the selected payment method.

4.3 Taxes and duties

Applicable taxes may be applied at checkout where required.

For international orders, you are responsible for any customs duties, import taxes, or additional charges imposed by the destination country, unless otherwise stated.

5 Order Processing

5.1 Processing time

Orders are generally processed within 1 to 3 business days following payment authorization.

Processing times are estimates only and may vary depending on demand, product availability, or operational factors.

5.2 Verification

Orders may be subject to verification checks. Where necessary, we may request additional information before processing an order.

6 Shipping and Delivery

6.1 Shipping methods

Available shipping options and rates are presented at checkout.

6.2 Delivery times

Delivery times are estimates only and are not guaranteed. Once an order has been shipped, delivery is handled by third-party carriers.

Maralto is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.

6.3 Address accuracy

You are responsible for ensuring that the shipping address provided is accurate and complete.

Maralto is not responsible for delivery issues resulting from incorrect or incomplete address information.

6.4 Risk of loss

Risk of loss passes to you upon delivery of the order to the shipping address provided.

7 Returns

7.1 Eligibility

Returns may be accepted within [insert window, e.g. 14 days] of delivery for eligible items.

Items must be returned in original condition, unworn, unused, with all tags and packaging intact.

7.2 Non-returnable items

The following items are not eligible for return unless required by law:

items marked as final sale
gift cards
personalized or custom items
gift wrapping services
items not in original condition

7.3 Return shipping

Unless the return is due to our error or a confirmed defect, return shipping costs are the responsibility of the customer.

8 Exchanges

8.1 Availability

Exchanges are subject to product availability at the time of processing.

We cannot guarantee that requested sizes or products will remain available.

8.2 Conditions

Exchange items must meet the same conditions required for returns.

9 Damaged or Incorrect Items

9.1 Notification

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery.

9.2 Resolution

All claims are subject to review. We may offer replacement, refund, or another resolution depending on the circumstances.

10 Cancellations

10.1 Cancellation requests

Orders cannot be guaranteed to be canceled once placed.

If the order has not yet entered fulfillment, we may attempt to cancel it upon request.

10.2 Modifications

Order modifications are not guaranteed once an order has been submitted.

11 Refused or Undeliverable Shipments

If a shipment is refused, unclaimed, or returned due to incorrect address information, Maralto may deduct shipping costs, return fees, and any associated charges from any refund, to the extent permitted by law.

12 Gift Services

12.1 Gift wrapping

Gift wrapping services are non-refundable once the order has been processed.

12.2 Personalized messages

You are responsible for the content of any personalized message submitted. Maralto is not responsible for errors in submitted text.

13 Limitation of Liability

To the fullest extent permitted by law, Maralto shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14 Governing Law

These Terms of Sale shall be governed by and construed in accordance with the laws of the United States and applicable state laws, without regard to conflict of law principles.

15 Contact

For any questions regarding these Terms of Sale or an order, please contact:

support@maralto.store